Complaints

Complaints are received and reviewed by the Commission in accordance with the procedures set out in Regulations and, where appropriate, with the assistance of professional advisors. Any complaints about a gaming operation holding a permit issued by the Commission should be directed in writing to the Commission at the mailing address or fax number on our contact page or by using the complaint form below. The Commission is committed to responding to all complaints promptly and to facilitating appropriate solutions between complainants and operators.